1. Information We Collecta. Technical and Device InformationTo ensure the app runs efficiently and securely, we automatically collect non-personal technical data such as:
- Model and type of your device
- Operating system and version
- Unique device identifiers (e.g., IMEI)
- MAC and IP addresses
- Installed app version
- Network type and connectivity status
- System diagnostics and operational logs
This data helps us maintain performance, deliver technical support, and roll out improvements.
b. User-Provided ContentWhen you use CleanSweep’s features or contact our team, we may collect:
- Files or media processed through the app
- Feedback submitted via email or in-app forms
- Other voluntary user-generated content
This information helps us fulfill your requests and enhance service quality, including detecting and preventing fraud.
c. Access to Photos and CameraCertain features may ask for access to your photo library or camera to:
- Identify duplicate or unwanted media
- Allow photo-based feedback submissions
We request access only with your explicit permission. Your media stays on your device and is never uploaded or shared with third parties.
2. How We Use Your InformationYour data is processed for the following purposes:
- App operations: Ensuring smooth functionality and delivering updates
- Customer support: Answering your questions and resolving technical issues
- Personalization: Adapting features to better suit your usage patterns
- Performance optimization: Debugging and improving the app using crash and log data
- Security: Authenticating access and protecting against abuse or unauthorized behavior
- Marketing insights: Evaluating and refining advertising performance to keep it relevant to users
We do
not sell or rent your data under any circumstances.
3. Third-Party DisclosureYour data is shared only in limited, necessary scenarios — for example:
- To support refund handling, which may require reviewing anonymized usage and transaction data
- When required to comply with legal obligations or protect app integrity
All sharing is conducted with care and only with trusted parties or systems.
4. Policy UpdatesWe may revise this Privacy Policy occasionally to reflect legal, technical, or operational changes. Any significant updates will be made visible through the app interface or another appropriate method. We recommend checking this page periodically for the most current version.
5. Contact UsIf you have any questions or privacy concerns, you can contact us directly:
m.knight1@minotaurtelecom.site